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  • How to report a Bug

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    Bug/Defect:

    Discrepancies between the expected result and actual result called a defect or A software bug is an error or fault that leads to an system or software program behave incorrectly or unexpectedly.

    How to report a Bug:

    Reporting a bug is primary task for a tester. When reporting the bug tester should take care of every necessary information about the bug to replicate it.

    Recommendation:-

    • A bug should be clear and concise
    • It should be accurate
    • A tester should explain how to reproduce the issue and it should be step by step so that anybody can reproduce it.
    • Bug should be well written 
    • Tester should include only one problem per bug 

    There are some important fields or information in a bug:

    •  Bug id
    •  Bug title
    •  Bug summary
    •  Steps to Reproduce
    •  Expected Result
    •  Actual Result
    •  Screenshots if required
    •  Environment
    •  Browsers
    •  Mobile devices if required
    •  Credentials if required
    •  Priority and severity

    Example:-

    Let Suppose there is a UI issue on  the website(findnerd.com)

    Bug id:- generated by bug reporting tool

    Bug Title:- Close icons for tag links are not aligned on node listing page

    Bug Description:- Close icons for tag links are not aligned in listing page for logged out and logged in user

    Steps:- 

    1. Launch the application(findnerd.com)
    2. Navigate to Node listing page
    3. Select the multiple tag links from right rails
    4. Now notice the close icon in front of selected tag name

    Expected Result:- Close icons for tag links should be aligned 

    Actual Result:- Close icons for tag links are not aligned on node listing page


    Refer the Screenshots:- Close_icon_alignment issue.png

    Environment:- Test(stag) server, Production

    Browsers:- All desktop browsers

    How to report a Bug

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