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  • 5 Key Factors to Consider when Outsourcing your IT Support

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    If you are heading up your own business, you will have a need for IT services, and unless you happen to be a web designer, or similar, you will have little choice but to outsource this section of the business. There are many specialist companies that profess to be able to transform your business, and while that might be the case, with so many to choose from, one needs to be sure that the company has the right credentials. Here are some important things to bear in mind when looking for an IT partner.

     

    1. A Solution Provider – You don’t want a company that can set up networks and workstations, rather you require an organisation that can provide unique solutions for your business. This type of company thinks outside the box and enjoys the challenge of customised solutions. If, for example, you were looking for IT services in any location, then your ideal choice would be an IT service provider which is best in all its domain and that offers a large range of services for IT and communications.
    2. Solid Client Base – Any reputable IT solution provider would have a long list of successful businesses on its books, and by checking out their website, you would be able to see some clear examples of how they have helped other companies. When looking for the right provider with any service, testimonials are worth their weight in gold, and if they are many large organisations singing their praises, you can be confident this company knows what they are doing.
    3. Future Development – If you are going to have a partnership with an IT company, you want to make sure they are in it for the long haul, and are able to build your network and database as the company expands. A consultancy service would include a development plan, which means you are always in control and will not overstretch yourself when the time comes for structured growth.                                                
    4. Security – This is critical, so any company you choose to oversee and manage your IT, should also be able to install a security system that protects your company’s crucial data. Data protection is constantly in a state of evolution, as hackers keep finding new ways to penetrate security software, so consider your security needs as an essential item and budget accordingly. In addition to online security, your physical business premises also need to be protected, and most reputable IT providers would offer a range of CCTV systems that will be adequate for your needs.
    5. Client Interaction – A good IT development company must communicate well with their client, as it is your needs they are trying to deal with. Unless an IT expert fully understands a business, he or she cannot really suggest ways to make positive changes, so expect a few visits from the team before any recommendations are made.

     

    The most important partner of any successful business is its IT support, and by using an established company, you can be sure of receiving the very best support that is tailored to your organisation’s needs.

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